My Internship Experience

Every person will get different experience during their Internship. My experience at TM Training Centre is I got experience how feels to enter the job world because before this I have never got experience in work.

I got experience how to communicate with person like staff in Assessment Centre. We do discussion to complete the task. Through communication, I got many new friends.

Other than that, I got new knowledge with learn new things in internship. For example, before this I not familiar with Microsoft Office Excel but during practical, I learn more things about Microsoft Office Excel like how to using PIVOT.

The things that I learned from my internship that I can bring in the future is as a students or worker, we must have good attitudes. If you have good attitudes, person at around you will be like and comfortable with you.

Punctual is another things that I learn. Every task that we got, we have complete the task on time without waste the time.

Besides that, team work is important. We can learn how to do task/job in team like get brainstorm during meeting. Work in team can make a person become a responsible person for the work and can help each other to complete the task/job.

8th Week

I got 2 new TROS data and I have been to recheck, do report, prepare name and print the certificates for who is pass in TROS.

After finished print the certificates, I have been assigned by En. N,Mahendran to do TROS assesses name list follow by states for batch 1 and I have to separate the certificates follow by states.

On Tuesday, I assigned to post certificates for batch 1 used Pos Laju Malaysia. On afternoon, I do TROS assesses name list follow by states for batch 2. Beside that, I assigned by En. N,Mahendran to do master list TROS data from October until December and do slide.

Wednesday, I have to separate the certificates follow by states and post the certificates. I continued my task with to master list TROS data for April until June and to master list TROS data for April until December. I also have to do slide for overall TROS data from April until December. Actually, this master list and slide do to know how many assesses attended, pass and fail in assessment TROS.

On Thursday, I got 5 TROS data (47 name of assessees) and I have been assigned to do the same task (recheck, do report, prepare name and print the certificates for who is pass in TROS). Although I have only one day to complete this task, I tried my best to finish this task.

7th Week

On Monday, I have been assigned by En. N,Mahendran to print new certificates for 3 assessees TROS because the certificates have error.

Beside that, I continued recheck and do TROS report for last week data TROS. After recheck, I prepare name that pass in TROS on certificates and print the certificates.

For this week, I got 7 new TROS data (67 names of assesses) and I have been to do the same task (recheck, do report, prepare name and print certificates).

On Thursday, my academic supervisor (Madam Aelya Zetty bt Zainal Kassim) from college came to visit me at Assessment Centre, TM Training Centre. Alhamdulillah, the visiting it’s going very well. I got positive comment about my performance at Assessment Centre from my supervisor (En. N.Mahendran).

Thank you to En. N.Mahendran and Madam Aelya Zetty bt Zainal Kassim.

In this week also, I assigned to do summary for TROS. This summary is to know how many assesses attended, pass, and fail in TROS assessment.

6th Week

Continued print certificates and record the no. certificates in TROS report. After finished, I recheck the certificates to make sure all certificates are correct.

On Tuesday is public holiday – Awal Muharam.

I also continued do report for previous data for TROS.

I assigned by En.N.Mahendran to help Kak Ju to do summary for activity Assessment Centre.

On Thursday, I assigned by En.N.Mahendran again to help Kak Ju to do Attendance Summary – Tm Leadership Competency Assessment for Assessors.

Last day for this week, I assigned by Cik Asyikin (Syikin) to do monitoring and report for 360 Degree Feedback Monitoring. I finished do the Monitoring and report on 3pm. On evening, I got new TROS data from En.N.Mahendran. I have been to recheck the data for do TROS report and prepare certificates to assessees who pass in Competency Assessment – Streamyx (TROS).

5th week

This week, I continued do the report and summary for Skill Development Program. I got new data from En.N.Mahendran and I have been recheck the data for do report and summary. After finished, I could record data about assessee that pass in this program for make certificates for them.

For this week also, I and Nurul Bahiah (my practical partner) have been assigned to do monitoring and report for 360 Degree Feedback but until Tuesday only.

After finished recheck, do summary and record data for make certificates, I have been assigned by En.N.Mahendran to do master report for previous data TROS.

On Friday, I have been assigned by Cik Asyikin (Syikin) to prepare name for 89 certificates and print the certificates. After print, I could record the certificates no. in data for certificates file to make sure all the certificates have been printed. But, could not all the certificates printed in that day, I just printed 59 certificates for that day. 

4th Week

Early in the Monday morning, I do the report and summary for Skill Development Program – TROS to know how much person fail and pass in this program. After finished, I want to continued recheck and update data but I can’t access the system because system have problem “database of system is down for maintenance” or “error”. So, I can’t be continued my recheck and update data and I taken this time to touch up my blog for practical.

On Tuesday, I have been assigned by Cik Asyikin (Syikin) to do 360 Degree Feedback Monitoring for Sub Company under TM. I should extract is 6 sub company. Actually, Sub Company under TM has 11 companies and all Sub Company must be extract but, half of the company has made by Nurul Bahiah (my practical partner). What should I do is, I have been to do extract for all bands (band 1-band 4 and above) follow by sub company name.

On evening, I have been assigned to do 2rd 360 Degree Feedback Monitoring for TELEKOM MALAYSIA BERHAD (Unit TM Training Centre) and under TM Training Centre have 12 sub units. Cik Asyikin divides the sub unit by 2 to me and Nurul Bahiah (my partner practical), so I got TTC SARAWAK REGION, TTC SABAH REGION, TTC SOUTHERN REGION, TTC NORTHREN REGION, TTC EASTREN REGION and STRATEGIC BUSINESS & TRAINING MANAGEMENT. I should extract band 1-3 follow by sub unit name.

On Wednesday morning, I have been assigned to do same task (360 Degree Feedback Monitoring) that I do on Tuesday evening but I have to do extract different sub unit and I have do report for this monitoring. On 12 am, I continued extract and do report 360 Degree Feedback Monitoring for TM, ACASIA, and Sub Company under TM.

Thursday, I have appointment with doctor and I got MC from HUKM for this day.

Friday, I do the same task on Tuesday and Wednesday with do monitoring and report for 360 Degree Feedback. But, Cik Asyikin assigned me and Nurul Bahiah (my practical partner) do for TM, ACASIA, and Sub Company under TM.

3rd Week

I continued recheck and update data for 360 Degree Feedback (TM SME, band 2). Besides that, i also showed the schedule for TM Leadership Competency Assessment Live Run Batch 3 has been assigned by En.Mahendran to me for review and I am required to do correction on the schedule. 

On the afternoon, I showed the schedule again to En.Mahendran. I have a little discussion with En.Mahendran about the schedule and I have been assigned to do workflow for TM Leadership Competency Assessment Live Run Batch 3. I did correction on schedule for the second time and I also have to do workflow. After finished, I sent email to En.Mahendran before I leave.

Wednesday (17/11/2010) is a Public holiday - Hari Raya Aidiladha. I taken leave on Tuesday and Thursday to celebrated Hari Raya Aidiladha in my village at Kuala Pilah, Negeri Sembilan. :)

Friday, I come back from my leave. I have been assigned by Cik Asyikin (Syikin) to key-in participants attendance of briefing 360 Degree Feedback system that was held on Monday (15/11/10) at Menara TM. After finished, I continued  recheck and update data for 360 Degree Feedback.